Policy-ing Teens: The Process of Policy-Making

A one-size-fits all conduct policy doesn’t always work for our teen patrons. Learn from three library systems how they crafted policies to meet the needs of their teens and how they got the rest of their staff on board. Bring your own policy wins to share and all of your thorny questions about teen use of the library

Staffing Outside the Box

Are you encountering challenges in recruiting and hiring? Do you find that you have a need for positions that fall outside of traditional library roles? It’s time to start Staffing Outside the Box. This discussion will give you ideas for addressing today’s staffing challenges, creating new positions, and getting creative with your hiring.

Dealing with Challenging Patrons

We’ve all been there. From the passive aggressive to the overtly hostile, patrons can challenge us in all sorts of ways. What are some of the challenges you’ve encountered this year? Let’s share stories and brainstorm solutions together for making all our patron interactions successful!

It’s Appealing: Conducting Fundraising Appeals as a Library

Library professionals share insights on conducting annual fundraising appeals at their libraries. Gain valuable perspectives from both seasoned institutions and those newer to the fundraising landscape. Learn to supplement a library’s budget with your own fund development, uncover effective strategies to maximize giving and pitfalls to avoid while asking for donations.

Opinion Surveys - Intelligence That is Priceless

Do you have a program that you want to improve? Do you want to know why your program attendance was low? Do you want to know the best day or time for your program? Do a survey!

NJ Library Association Conference

Administration & Management Section

Policy-ing Teens: The Process of Policy-Making

Staffing Outside the Box

Dealing with Challenging Patrons

It’s Appealing: Conducting Fundraising Appeals as a Library

Opinion Surveys - Intelligence That is Priceless