Learn about the pros and cons of some of the most popular citation managers: EndNote, EndNote Basic, Mendeley, RefWorks, RefWorks Flow, and Zotero. Each citation manager is popular with some segment of academia because of its features/functionality, or interface. Let’s compare some of the amazing features of these software packages: grabbing metadata from websites, generating bibliographic information, searching for full text, facilitating collaboration, annotating PDFs, working with mobile devices, and working with each other.