Having Your Voice Heard

As community servants, library staff must properly communicate with their members. Whether you are engaging one-on-one with a community leader or having to promote summer reading to a school assembly, these tips and tricks will help give you the knowledge you need to assertively present your thoughts and positions anywhere, anytime.


Elayna Turner
Danielle Cesena
Carina Gonzales

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Having Your Voice Heard: Effectively Communicating Your Public Service